Privacy

BibleAsk Privacy Policy

Effective date: March 23, 2026

BibleAsk (“we”, “us”, or “our”) operates https://bibleask.org (the “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following ways:

Information you provide to us

  • Name and email address (when subscribing or registering)
  • Questions submitted through forms
  • Comments or posts on public areas of the website
  • Messages sent through our contact forms

Public vs private content

  • Questions submitted directly to our team are private
  • Comments or activity board posts are publicly visible

AI chatbot interactions

  • If you use our chatbot, your messages may be stored and processed by our third-party provider (Chatbase)
  • These conversations are stored securely and are not used to train AI models

We advise users not to submit sensitive personal information when using forms or chat features.

2. Analytics and Technical Data

We collect limited analytics data to understand how our website is used.

This may include:

  • Page visits and timestamps
  • Post or page identifiers
  • General location data (country, region, city)
  • Approximate geographic coordinates
  • Device/browser metadata (such as user agent)

IP addresses

  • By default, we do not store full IP addresses
  • If enabled for technical purposes, IP addresses may be anonymized

We use this data only to:

  • Improve website performance
  • Understand usage trends
  • Prevent abuse or malicious activity

Data retention

  • Detailed analytics data is automatically deleted after a set period (typically 30 days)
  • Aggregated statistics may be kept longer

3. Cookies and Browser Storage

We use limited browser storage technologies, including:

  • sessionStorage
  • localStorage

These are used to:

  • Prevent duplicate analytics events
  • Improve user experience

We may also use basic cookies for:

  • Security
  • Website functionality

We do not use advertising or tracking cookies for third-party marketing.

You can control cookies and storage through your browser settings.

4. Email Communications

If you subscribe to our newsletter:

  • You will receive periodic updates and content from BibleAsk
  • We may track email opens and interactions to improve our emails

You can unsubscribe at any time using the link in our emails.

5. Third-Party Services

We use trusted third-party providers to operate our Service, including:

  • Chatbase (AI chatbot services)
  • SiteGround (hosting)
  • Cloudflare (security and performance)
  • Groundhogg (email and newsletter system)
  • IP geolocation services (to determine general location)

These providers may process data on our behalf but are not permitted to use it for their own purposes.

6. How We Use Your Data

We use collected data to:

  • Provide and maintain our Service
  • Respond to user inquiries and questions
  • Send newsletters and updates (with consent)
  • Improve website functionality and content
  • Monitor and prevent misuse or abuse

7. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your data based on:

  • Consent (when you submit forms or subscribe)
  • Legitimate interest (to improve and secure our Service)

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Request a copy of your data

California residents (CCPA/CPRA) may also request:

  • Disclosure of collected data
  • Deletion of personal information
  • Opt-out of data sharing (we do not sell personal data)

To make a request, contact us at:
https://bibleask.org/contact/

9. Data Retention

We retain personal data only as long as necessary to:

  • Provide our services
  • Fulfill legal obligations
  • Resolve disputes

User-submitted content may remain unless deletion is requested.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children. If such data is identified, we will delete it promptly.

11. Data Security

We take reasonable measures to protect your data. However, no method of transmission or storage is completely secure.

12. Data Transfers

Your information may be processed on servers located in the United States.

By using our Service, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Contact Us